Updated: 20 January 2023

BitStarz Casino Review


BitStarz Casino Overview


Overall Rating

Bonuses 4/5

Look & Feel 5/5

Licensing & Safety 4/5

Game Selection 4/5

Payment Options 4/5

Customer Support 4/5


Established 2014

License Curaçao

Restricted countries UK, USA, Greece, Belgium, France, Sweden, Switzerland, Netherlands

Game selection +4.000 games

BitStarz is one of the original crypto casinos, making it, in multiple respects, an authority. Accepting leading fiat currencies, including Tether (USDT) and popular crypto coins, BitStarz offers 4,000+ slots, casino and live casino games from 50+ providers. Enhanced gameplay is made even better by frequent bonuses, tournaments and other promotions. Better still, withdrawals are fast and unencumbered by handling charges or limits.

Pros & Cons

  • +
    Sign up no deposit bonus
  • +
    4,000+ slots, casino & live casino games
  • +
    No withdrawal limits
  • +
    24/7 live chat customer support
  • +
    Many payment methods and currencies accepted
  • +
    Provably fair games & BitStarz Originals
  • -
    Telephone support is unavailable
  • -
    No mobile app
  • -
    Sports betting is not supported



Right off the bat, eligible players can claim the BitStarz no deposit bonus when registering a new player account. They simply need to opt-in to qualify for BitStarz 20 free spins, referred to as the welcome bonus, with no need for a BitStarz bonus code.

Welcome Package

The BitStarz welcome package runs over the first four deposits. Players need only make a minimum deposit of €/$/USDT 20 (or currency equivalent) each time and opt-in to qualify:

  1. First deposit: Match bonus of 50% or up to €100 or 1 BTC + 180 free spins
  2. Second deposit: Match bonus of 50% or up to €200 or 2 BTC
  3. Third deposit: Match bonus of 100% or up to €100 or 1 BTC
  4. Fourth deposit: Match bonus of 100% or up to €100 or 1 BTC

The free spins are spread evenly over nine days, beginning in 24 hours. Both the free spins and match bonus have a 40x playthrough requirement, which is a reasonable level.

Different game contributions apply to satisfying the playthrough requirement based on game type:

  • Slots – 100%
  • Table games, live games and video poker –  5%
  • Excluded slots, jackpot games and Las Vegas games – 0%

BitStarz does not generally apply a maximum withdrawal limit on winnings derived from bonuses that first require a deposit.

Weekly Slot & Table Wars Tournaments

These are two weekly tournaments containing respective prize pools:

  • Slot wars for a share of €5,000 & 5,000 free spins
  • Table wars for a share of €10,000

VIP Program & Comp Points

The VIP program at BitStarz is exclusive. Qualifying players can benefit from perks, which may include several possibilities:

  • Improved bonuses may include cashback with no limits on cashouts or bet sizes. They may also include “extra surprise bonuses,” reload bonuses or others.
  • Customized bonus plans which may include cashback bonuses or other individually-tailored rewards.
  • Experienced and dedicated VIP manager, accessible 24/7 via Skype or email.
  • Faster cashouts with priority service.

Players at BitStarz casino can also earn Comp Points by playing games or levelling up with funds deposited. The Comp Points collected determine a player’s campaign level.

Look & Feel


BitStarz may be one of the oldest crypto casinos, but the look is remarkably anything but dated. The instant-play site uses a sleek dark colour scheme, eliminating distracting artwork and graphics from the homepage.

Header & Footer Menu

The screen header provides shortcuts to cash out, deposit, view personal settings, and your player balance. It’s also the location of the game & game studio search bar.

The footer is comparatively uncluttered relative to the sidebar menu, with textual links to the terms & conditions and bonus terms & conditions.

Sidebar Panel

The sidebar menu panel jam-packs textual links, allowing you to navigate anywhere, much like a site map. Some navigational text links expand/collapse to add/subtract granularity. Players can collapse the sidebar into a burger menu when not needed:

  • Games – One can navigate to table games, live casino, BitStarz Originals, Bitcoin games, and provably fair. Players can also dive into searches with more granularity, like classic slots, Megaways, bonus buy, hot/cold games, top/trending, new and “Book of” games.
  • Promotions – Includes the welcome package, slots wars and table wars.
  • My Account – It’s where players navigate to a dashboard to update their profile and set security, verification, limits and preferences. Players can view upcoming tournaments & promotions and their history (transactions, bets, rewards).
  • Help – This section provides access to info, including FAQ and subscription management.
  • Bitstarz News – This is the casino’s blog containing game reviews, tips, news on the casino and big wins.
  • Language – This allows players to change the site’s default language from English to Russian, Chinese, Japanese, or Portuguese (Brazilian).
Bitstarz homepage
Bitstarz crash
Bitstarz slots
Bitstarz promotions

Licensing & Safety


BitStarz Casino offers an impressive range of 4,000+ desktop and mobile-optimized games from 50+ providers. These include BitStarz originals and provably fair games.

A secondary menu provides quick text links to slots, table games, jackpot, live casino, and Bitcoin games. Furthermore, a handy game & studio filter in the menu allows you to view games by a provider. The best games on BitStarz include ones from leading providers: Pragmatic Play, Evolution Gaming, Spinomenal, NetEnt, EGT, Betsoft, and Red Tiger.

Online Slot Games

The online slot machine games at the online gambling site include a broad range of themes, features, special symbols, payouts and more. We recognized many of the most popular slots:

  • Pragmatic Play – Wolf Gold, Sweet Bonanza, The Dog House Megaways
  • Betsoft – Take the Bank, The Slotfather, Weekend in Vegas
  • Big Time Gaming – Bonanza, White Rabbit, Extra Chilli
  • Netent – Starburst, Dead or Alive, Gonzo’s Quest, Narcos
  • Microgaming  – Thunderstruck, Break Da Bank, Lost Vegas

BitStarz slots include several which incorporate the Megaways mechanic, licensed from Big Time Gaming. This composition includes some of the more popular MegawaysTM slots:

  • Big Bad Wolf Megaways
  • The Dog House Megaways
  • Gonzo’s Quest Megaways
  • Piggy Riches Megaways

BitStarz also offers slot categories, including bonus buy games, Bitcoin games and classic slots.

Jackpot Games

High volatility enthusiasts won’t likely be disappointed with the selection of local and pooled progressive jackpot slots at BitStarz, from familiar providers:

We noted that players could find Red Tiger Gaming jackpot slots, which share hourly and super jackpot progressive jackpot prizes. These jackpots guarantee to drop (payout) before a specified time. We were also delighted to see familiar progressive jackpot slots:

  • Playtech: Age of The Gods and Age of The Gods: Norse series of network jackpot slots
  • Microgaming: Major Millions, Mega Moolah & WOWPOT! series of network jackpot slots

Online Casino Games

Table game enthusiasts can find a collection of 45+ classic card, dice and wheel games. These come from a suite of providers, including BGaming, Evoplay, Platipus, Belatra, Habanero, Mascot, Betsoft and BitStarz original games.

Bitstarz offers several variants of standard and VIP table games online:

  • Online blackjack
  • Online baccarat
  • Online roulette
  • Online poker (Pontoon, Caribbean, Wild Texas, Texas Hold’em, Casino Hold’em)

If we had to nit-pick, we’d say that keno, bingo and video poker games might be areas needing some bulking up.

Live Casino Games

BitStarz live casino excels at standard and VIP table variants of live blackjack, live roulette, live poker, live baccarat and live game shows. Although Evolution Gaming supplies most games, we did note some content from Lucky Streak.

Licensing & Safety


BitStarz has been around since 2014 and is operated by Curacao operator Dana N.V. Although BitStarz is open to players from most countries, many remain prohibited.

  • Albania
  • Greece
  • Syrian Arab Republic
  • Angola
  • Spain
  • United Kingdom
  • Barbados
  • United States of America
  • Belgium
  • Israel
  • France
  • Congo
  • Jamaica
  • Sweden
  • Iran
  • Côte d’Ivoire
  • Jersey
  • Switzerland
  • Netherlands
  • Panama
  • Uganda
  • Puerto Rico
  • Lithuania
  • Slovakia
  • South Sudan

BitStarz offers games from BGaming, Evoplay, and 4theplayer, which are provably fair. They use data encryption to ensure no manipulation of a game’s outcome. Additionally, the RNG on each game of chance is tested and certified fair.

Bitcoins and altcoins are stored in encrypted cold wallets for safekeeping. The website uses SSL encryption to protect personal information. Players also have the option of activating 2-factor authentication (2FA) as an added layer of security. To do so, head to the ‘Dashboard’ page in the sidebar menu. We view these measures as proof of how safe BitStarz is.

Responsible Gaming

Players can set deposit, loss, wagering, and session limits by visiting the ‘limit’ page. It’s easy to reverse limits or increase them once they are in place. However, it requires a seven-day cooling-off period before they take effect. Additionally, taking a small break from playing or setting a cooling-off period from one day to six months is possible. Anything above the upper band is considered self-exclusion, which can be temporary or permanent.

Game Selection


BitStarz is more than just a crypto casino that accepts Bitcoin and leading altcoins since it accepts transactions in several fiat currencies: EUR, AUD, CAD, USD, NOK, RUB, PLN, NZD and JPY.

Players may find a comparatively large number of payment providers, depending on account currency and their country of residence. It may also be possible to transact in more than one currency.

Bitstarz also offers a facility through third parties for exchanging fiat currencies into crypto coins, using a Visa, Mastercard, Apple Pay, Google Pay or other. The crypto casino accepts leading coins.

Payment provider Min deposit Min withdrawal
Tether 1 USDT €/$50 (approx.)
Bitcoin 0.0001 BTC 0.0002 BTC
Bitcoin Cash 0.001 BCH 0.001 BCH
Dogecoin 1 DOGE 100 DOGE
Litecoin 0.01 LTC 0.01 LTC
Ethereum 0.01 ETH 0.01 ETH
Cardano 1 ADA €/$50 (approx.)
TRON 10 TRX €/$50 (approx.)
RIPPLE .001 XRP €/$50 (approx.)
Binance Coin 0.01 BNB €/$50 (approx.)


Deposits in fiat currencies are instant and ordinarily, appear in your account immediately. Crypto deposits may take a little longer depending on how many transactions await verification in the blockchain. In June 2022, the casino changed its policy, making all deposits free.


Withdrawals have several factors working in their favour. For example, the stated cashout processing time of one hour is rapid by any measure. Consider that the casino reserves the right to conduct KYC checks, which can delay a withdrawal.

Also, the operator does not apply any withdrawal fees to most methods, except ComePay (0.2%). Also impressive is that no general withdrawal limits apply at BitStarz casino.

Customer Support


BitStarz customer support agents are available in English, Chinese, Russian and Japanese via 24/7 live chat or email to support@bitstarz.com. Unfortunately, like many other online casinos, BitStarz does not offer telephone support, which we’d like to see added in the future.

Until then, live chat remains the fastest way of getting a response. We got a response in under a minute when we spoke to Aaron in support.

We recommend reviewing the help section in the sidebar menu before contacting customer support. It contains a fairly comprehensive FAQ which covers basic questions concerning deposits & withdrawals, bonuses, security, the casino and responsible gaming. You can also find out how to delete a BitStarz account.BitStarz is also active on social media, including Telegram, Instagram, Twitter, Facebook and Vimeo. Therefore, you may be able to reach out to the casino on these additional channels.


User Reviews


Post your review

Everybody will see your review

Your grade out of 5


About the author

Charles Grill