Updated: 20 January 2023

True Flip Casino Review


True Flip Casino Overview


Overall Rating

Bonuses 4/5

Look & Feel 5/5

Licensing & Safety 4/5

Game Selection 4/5

Payment Options 3/5

Customer Support 5/5


Established 2017

Owner True Flip Gaming Ltd.

Casino Games + 2.000 games

Restricted countries United States, Belgium, France, Israel, Poland, Portugal, Sweden, and Turkey

If you're a player who enjoys variety, you should definitely try out True Flip Casino. Owned and operated by True Flip Gaming Ltd, this online casino offers over 2000 games, with several exclusive titles developed by their own game studio, True Lab. Along with the exciting collection of games, players can also benefit from excellent graphics and user-friendly layouts, tournaments, and numerous promotions.

Pros & Cons

  • +
    Modern and user-friendly layout
  • +
    Unique promotions
  • +
    High level of gamification
  • +
    Over 2,000 casino games
  • +
    Exclusive and provably fair games
  • +
    Two factor authentication
  • +
    Over 15 payment methods
  • +
    Accepts fiat and crypto
  • +
    Customer support available 24/7
  • -
    KYC is required for some bonuses
  • -
    High limits for deposits
  • -
    Difficult to set responsible gaming limits



One of the most exciting aspects of True Flip Casino is the different types of promotions it provides. Firstly, the welcome bonus available to new players is unlike any other you’ll find on its competitors. The platform also promotes different challenges and tournaments that allow players to benefit from outstanding prizes. This section will give you an overview of the currently available bonuses and how you can claim them.

Welcome Bonus: Citizen ID Bonus

The True Flip Casino’s journey allows players to immerse themselves in a gaming journey unlike no other. After registering an account, you’ll have the chance to claim the Citizen ID Bonus, which is basically the True Flip Casino no deposit bonus.

The bonus helps players take their first steps into the casino’s fantastic gaming experience, and it does that by incentivizing them to prepare their profiles for the big adventure. One downside of this promotion is that it removes the privacy many crypto gamblers seek, as they must complete the KYC process.

To claim this bonus, players must fill in additional details to their account to reach all the necessary progress bars. The information the casino requests includes:

  • Avatar
  • Address
  • Full name
  • Date of birth
  • User name
  • Phone number
  • Country of residence

Along with the details above, players must also complete their KYC process. This requires that players share a government-issued photo ID that can verify their identity.

Once players complete these steps, they can receive their Citizen ID Bonus.

The current perks of this bonus include 30 free spins on the Day and Night game. The bonus has a wagering requirement of 1x, which means that you’ll have to wager the amount of the free spins once before you can withdraw any of the resulting winnings.

Players should note that the bonus free spins will only be available for 10 days and that the maximum possible winnings resulting from this bonus are capped at €100.

Flip’s Star Weekly Lottery

Another excellent game feature at True Flip is the point system. A player receives points each time they play a game, which are accumulated over time.

Once a player reaches the necessary number of points, the casino awards them a free Flip’s Star lottery ticket that they can use to have a chance at winning the 10 BTC jackpot. The tickets are only valid for 30 days, so don’t forget to use them; otherwise, they will become inactive!

The draws take place every Sunday, and players can purchase packs of lottery tickets without an expiration date:

  • 5 tickets — 0.005 BTC
  • 20 tickets — 0.015 BTC
  • 50 tickets — 0.025 BTC
  • 100 tickets — 0.04 BTC
  • 200 tickets — 0.06 BTC
  • 400 tickets — 0.1 BTC

The Flip’s Star jackpot is cumulative, and it will continue to increase until a lucky player wins it all!

Weekly Cashback 10%

Every Thursday at 9:00 UTC, players have the chance to get 10% cashback on their net losses. This bonus considers the losses on all slot games plus several live and table games, such as Dear or No Deal, Monopoly Live, and First Person Blackjack.

The total amount of the Cashback is calculated on 10% of the player’s losses during the seven days, with a minimum eligible loss of €1

This promotion doesn’t have any wagering requirements nor considers minimum or maximum bets, making it ideal for players who want to make the most of the bonus! Moreover, there isn’t any cap on the maximum payout.

VIP players can benefit from special conditions for this promotion based on their level in the VIP program.

Other Promotions

Players can also use True Flip coupon code during the registration process. Make sure to apply any coupon code you may have during this moment, as you may not be able to use it once the account is registered.

Look & Feel


When visiting True Flip casino, you’ll notice one of the most significant benefits of using this platform: its smooth graphics and excellent usability.

The online casino has a sleek and organized layout that operates very well on mobile and desktop without the need for downloading a mobile app.

The platform has two main menus, one on the top, which allows players to navigate through the types of games, search for their favourite titles, and access their accounts. 

There is another more comprehensive menu on the left side of the screen, where players can also find the game categories and information about promotions, bonuses, and tournaments. The details about payment methods and the terms and conditions are also linked in this menu.

Players can quickly deposit into their accounts on the casino’s homepage through the top banner. This section allows them to select the amount and currency to fund their bankroll immediately. The other option for placing deposits is on the top right of the screen, right next to the account button.

Due to the well-thought location of links and navigation buttons, True Flip Casino provides players with a smooth user experience and increases their engagement with the platform. 

Another outstanding feature that players can take advantage of is the filtering tool. It allows them to quickly browse the games collection by game studio and type of game. There are over 40 game studios to pick from and 20 game types.

Players can also take advantage of the casino’s Knowledge Base by clicking on the chat bubble. The live chat acts as a Help Center where players can search for keywords or navigate different topics in the FAQ section.

If you can’t find what you’re looking for on the Knowledge Base, you can also use the same chat box to reach out to a customer support agent. There are other ways of contacting the support team, which we’ll explain later on.

True Flip Casino has a sleek and modern look, with captivating graphics and excellent usability. The way the platform displays its games is easy to navigate and ensures that players can easily browse the different categories. 

The promotions and bonus sections are also praiseworthy. The engaging gamification of the processes helps players feel immersed in the platform and elevate the overall experience, which feels more like a video game rather than an online casino.

True Flip Homepage
True Flip Games Section
True Flip Plinko

Game Selection


As mentioned at the beginning of this review, True Flip currently carries over 2,000 games. This, along with a superb filtering tool, ensures that players can always find exactly the perfect game for them.

Just like it happens with most online casinos, slots comprise the vast majority of the titles. There is also a pretty comprehensive list of table games, including:

  • Baccarat
  • Blackjack
  • Poker
  • Roulette
  • Pontoon
  • Hi-Lo
  • Sic Bo
  • Dragon Tiger
  • Red Dog
  • Craps

Most table games are available in digital versions, but some also have live dealer options. These are ideal for players that enjoy the social aspect of playing with a professional dealer with the added advantage of all live games being developed by top game studios.

Players can select games from internationally renowned providers, including Pragmatic Play, Playtech, Evolution Gaming, and Relax Gaming. Moreover, this casino offers players the chance to play exclusive games from its own software team – True Lab.

True Lab’s games are all provably fair, ensuring that players can have fun while remaining assured that the game mechanisms meet all the necessary quality and fairness standards.

Among the exclusive games available at True Flip Casino, players can find:

  • Book of Truth: This video slot has up to 10 paylines and a maximum RTP of 96.33%. It’s a medium volatility game, with a maximum win of 15000x the original stake.
  • Mining Factory: With high volatility, this video slot has 27 paylines and an RPT of 96.4%. It follows the story of Henry the Stingray, who is now adapting to the cryptocurrency world by starting his own mining factory.
  • Sun Strike: With a 3×3 layout, Sun Strike is an exciting slot with low volatility. It’s ideal for players that enjoy being safe in their bets and like the endless possibility of winnings.

The casino also offers a broad range of instant wins games that are provably fair. This section counts Plinko, Aviator, Dice, and Magic Wheel, among others.

Licensing & Safety


Players can rest assured that their banking and personal information is safe with True Flip Casino. Firstly, a security module within the players’ accounts allows them to set up a two-factor authentication process. This tool guarantees that your account and login details will be better protected against theft or hacking.

Players can also permanently exclude their account and all the details shared with the platform, thus ensuring that they keep control of their gambling activities.

On top of that, True Flip received an operating license from the Curaçao Gaming Control Board. Although this regulatory authority isn’t the strictest available, it ensures that the casino meets basic safety and fairness criteria to provide gaming opportunities to players.

Regarding fairness, all the games available on this online casino operate with a Random Number Generator, thus ensuring that the game results can’t be tampered with. Several provably fair games also allow players to check the fairness of each spin.

Although True Flip Casino meets these safety standards, it still isn’t allowed in some locations. This happens because individual governments have their own licensing protocols and regulatory authorities. As such, the casino is restricted in some countries, including:

  • The United States and its dependencies and territories
  • Belgium
  • France
  • Israel
  • Poland
  • Portugal
  • Sweden
  • Turkey

One slight disadvantage of True Flip relates to responsible gaming protocols. Although the casino allows players to set deposit, wagering, and playing limits, players must request these via email at responsible@trueflip.io. Most competitors provide these tools in-app, making the process quicker and simpler.

Payment Options


Players can make deposits and withdrawals through various payment methods, including fiat money and cryptocurrencies. As explained above, it’s possible to make deposits through the banner on the homepage or by clicking the “Deposit” button on the top right corner of the screen.

The payment methods available have different minimum and maximum limits. The processing times will also vary according to the selected deposit or withdrawal options. 

We collected the information about the payment options in the tables below to give you a quick overview of your options:

Payment Methods

Payment Method Processing Time Minimum Deposit Maximum deposit
MuchBetter Instant €20 €5,000
Visa / MasterCard Instant €20 €2,000
Jeton Instant €20 €5,000
EcoPayz / EcoVoucher Instant €20 €5,000
AstroPay Instant €20 €5,000
SticPay Instant €20 €5,000
Bitcoin 0/1 confirmation 0.0005 BTC N/A
Ethereum 25 confirmation 0.01 ETH N/A
Litecoin 6 confirmation 0.2 LTC N/A
Bitcoin Cash 6 confirmation 0.1 BCH N/A
Dogecoin 6 confirmation 150 DOGE N/A
Cardano 15 confirmation 20 ADA N/A
Ripple Instant 20 XRP N/A
Neo 10 confirmation 1 NEO N/A
Tether 6 confirmation 25 USDT N/A
Binance Instant 0.05 BNB N/A
Bitcoin SV 128 confirmation 0.5 BSV N/A
TRON 19 confirmation 350 TRX N/A

Players can use all the e-wallets and cryptocurrency methods to request withdrawals, with the processing times being precisely the same. 

Most methods’ minimum withdrawal limits remain similar, except for Jeton and EcoPayz. In these cases, the minimum and maximum amounts accepted are €40 and €5,000, respectively.

True Flip Token

Even though the True Flip Group launched its own cryptocurrency, the True Flip Token (TFL), it still isn’t available as one of the payment methods. This altcoin was released in August 2017 and is connected with the True Future ecosystem, which aims to create the next generation NFTs and deliver utility to GameFi.

Customer Support


The customer support services at True Flip are some of the best in the blockchain casino industry. The support agents are friendly, quick to help, and available in multiple languages.

Players that need assistance can contact the support team through multiple channels, including:

  • Email at support@trueflip.io
  • Live chat
  • Phone at +447441426825

The support agents are available 24 hours a day, seven days a week, providing over-the-clock assistance to any query you may have.

Apart from the customer support services, players can also benefit from the Knowledge Base, available through the live chat button. This website section offers answers to frequently asked questions on numerous topics, such as account management, getting started, and the VIP program.

At the bottom of the homepage, players will also find additional links to different pages containing important information on several aspects of being a True Flip player. This is where the terms and conditions, privacy policy, payment policy, bonus policy, and other information are displayed. 

Our team spoke with a customer support agent to understand how efficient the support is, and we were pleasantly surprised to receive immediate answers. The agent was highly informative and provided us with the necessary steps to find the requested details.

Other than the traditional communication channels, players can also find more information about the new casino updates through the brand’s social media accounts, which include:

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About the author

Charles Grill